Shipping Policy — Pawzio

Last updated: May 2026

Thank you for shopping with Pawzio. We are committed to providing a smooth and reliable delivery experience for all our customers across the United Kingdom.

1. Order Processing Time

All orders are processed within:

1–3 business days

Orders are processed Monday to Friday, excluding public holidays.

During periods of high demand, processing times may be slightly extended.

Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.

2. Delivery Time

Estimated delivery time:

4–8 business days

Delivery times apply after the order has been processed.

Please note that delivery estimates may vary depending on:

• courier operations

• weather conditions

• customs clearance

• peak shopping periods

• local delivery delays

3. Shipping Locations

We currently ship to:

• United Kingdom

• selected international destinations

If your country is unavailable at checkout, please contact our support team.

4. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

We may occasionally offer:

• free UK delivery promotions

• discounted shipping campaigns

5. Tracking Information

Once your order has been shipped, you will receive:

• a tracking number

• shipment confirmation email

Customers can track their orders directly through our tracking page.

6. Delayed or Lost Orders

While most orders arrive within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

If your order has not arrived within:

15 business days

please contact our support team for assistance.

7. Incorrect Shipping Information

Customers are responsible for ensuring that all shipping details are correct before completing their purchase.

Pawzio is not responsible for:

• failed deliveries

• delays

• lost parcels

caused by incorrect address information provided at checkout.

8. Customs & Duties

For international orders, customs fees or import duties may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

9. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Pawzio
Email: support@pawzio.co.uk
United Kingdom

Recommended Shopify Shipping Notice

Add this message to your product pages:

“Processing Time: 1–3 Business Days

Estimated Delivery: 4–8 Business Days”

Professional Tip for UK Stores

UK customers value:

• clear delivery expectations

• fast communication

• transparent shipping policies

A professional shipping policy helps:

• increase trust

• reduce chargebacks

• improve conversion rates

• improve customer satisfaction